Description: This textbook by Donna Knapp is an excellent resource for those working in the help desk profession. With a focus on customer service skills, it covers everything from communication to problem-solving. The publication year is 1999, and the format is a trade paperback. The language is English, and the book weighs 17.6 ounces. There are 288 pages in total, providing a comprehensive guide to customer service skills. The publisher is Course Technology, and it falls under the categories of Books & Magazines and Textbooks, Education & Reference.
Price: 10.07 USD
Location: Damascus, Oregon
End Time: 2024-11-06T07:01:50.000Z
Shipping Cost: 5.85 USD
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Number of Pages: 288 Pages
Language: English
Publication Name: Guide to Customer Service Skills for the Help Desk Professional
Publisher: Course Technology
Subject: Programming / General, Customer Relations, General, Enterprise Applications / General
Publication Year: 1999
Type: Textbook
Item Weight: 17.6 Oz
Subject Area: Computers, Business & Economics
Author: Donna Knapp
Format: Trade Paperback
