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Satisfaction: How Every Great Company Listens to the Voice of the Customer by De

Description: payment | shipping rates | returns Satisfaction: How Every Great Company Listens to the Voice of the Customer Product Category : Books ISBN : 159184164X Title : Satisfaction: How Every Great Company Listens to the Voice of the Customer EAN : 9781591841647 Authors : Denove, Chris,Power, James Binding : paperback Publisher : Penguin Publishing Group Publication Date : 6/26/2007 12:00:01 A Pages : 288 Signed : False First Edition : False Dust Jacket : False List Price (MSRP) : 24.00 Height : 1.1000 inches Width : 6.1000 inches Length : 9.1000 inches Weight : 1.1000 pounds Condition : Acceptable This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Our goal with every sale is customer satisfaction, so please buy with confidence. Every order is shipped within 2 business days. This is a used book in good condition and may show some signs of use or wear. mon0001315057 About Outbooks, Inc. Our company is dedicated to providing you with the best quality, lowest cost products on eBay. Payment Shipping ALLOW 5-21 BUSINESS DAYS FOR DELIVERY We ship within two business days for all orders after receiving payments. Standard mail can take between 5-21 business days and all orders are shipped through the USPS. We are happy to offer a discount for multiple orders. If you order more than one book at the same time we can combine shipping to save you on shipping costs. The shipping cost within the U.S. for the first book is $2.99, plus $1.75 for each book after that. Before making your payment, please make sure you have completed your purchases in order for the shipping charges to be combined. If you pay for your books separately, the shipping charges will not be combined. Simply go to checkout after making all of your purchases and eBay will automatically adjust for the combined shipping rates. Returns Your satisfaction is very important to us. We rely on eBay to supply "stock photos" therefore, the item may not be as pictured. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. © 2024 Outbooks, Inc.

Price: 3.81 USD

Location: Tontitown, Arkansas

End Time: 2024-12-01T01:28:54.000Z

Shipping Cost: 0 USD

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Satisfaction: How Every Great Company Listens to the Voice of the Customer by De

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Book Title: Satisfaction : How Every Great Company Listens to the Voice of the Customer

Number of Pages: 288 Pages

Language: English

Publisher: Penguin Publishing Group

Item Height: 0.7 in

Topic: Marketing / General, Customer Relations, Management, Marketing / Research

Publication Year: 2007

Illustrator: Yes

Genre: Business & Economics

Item Weight: 9.7 Oz

Author: James Power, Chris Denove

Item Length: 8.4 in

Item Width: 5.5 in

Format: Uk-B Format Paperback

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